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Shop with confidence
Crazy sheep guarantees that every transaction you make on crazysheep.com is 100% safe and secure. A Verisign SSL (Secure Socket Layer) certificate ensures that only the bank can see your private information, the way it should be!
SHOPPING
Shopping on www.crazysheep.com is easy!1) Choose your favorite item
2) Click on Buy in the basket or in the upper left corner of the page
3) Please log in if you are already registered or - if not, please register
4) Activate Promo-Code or use Crazy $ to acquire a discount
5) Click on Order Button
6) Complete the form, write down the exact delivery address and your phone number – for the courier to be able to contact you.
We would like to remind you that in order for your parcel to avoid delays at the customs, please indicate the correct details and direct the parcel to your home address.
7) To complete the order please press Place Order Button, you will then be directed to the credit card processing company PayOnLine System, where you will need to provide exact details of your credit card.
8) After the payment has been processed, we will then e-maiil you the Invoice to the email which you have provided during the registration. The Invoice can also be viewed in your private office at any time.
9) After your parcel is dispatched, we will inform you via e-mail and provide you with your parcel tracking number.
Enjoy your shopping!
RETURN
Any goods bought on www.crazysheep.com can be exchanged, or refunded within 365 days from the date of purchase.Before you begin the process of exchange or refund please to contact the Customer Services at return@crazysheep.com. Our customer support Team will then advice you how to return the goods together with required documents by post to the Customer Care at Crazy Sheep.
SIZING INFORMATION
For your convenience, we would like to offer you one of our 4 sizing systems which we have developed to enable you to select the right size:1) Australian Size scale (same as UK)
2) American Size Scale
3) European Size scale
4) Japanese Size scale
You can also provide the size of your foot in the cm, to enable us to better select the best size for you, but in the process of selecting the right footwear we will still give a priority to the size of your choice.
You can also use our Size Chart, which graphically represents sizing table for shoes / clothes / accessories.
CUSTOMER SERVICE
Our support team will be happy to answer all your questions. Please refer all questions to our international customer support center in Australia: +61 1 800 660 247 (AUS) or email us at: sale@crazysheep.comFor all our clients from Russia, Ukraine, Belarus, Kazakhstan and Moldova. Please refer all your questions to our customer support center in Moscow, Russia 8 (800) 555-20-91 (RUS) or email us at: sale@crazysheep.com
YOUR PRIVACY
The site www.crazysheep.com does not store any personal credit card information. When you place an order you are automaticaly redirected to credit card processing company PayOnLine.
PayOnLine System will then ask you to specify your credit card details. Eight years of experience in the European market, the processing server of PayOnLine is protected by McAfee HackerSafe and runs daily security monitoring.
This system participates in the Visa Account Information Security Program and has the status of Visa Third Party Processor, also participates in the MasterCard Site Data Protection Program and has a status of MasterCard DataStorage Entity.
Processing your payments with our acquirer-partner PayOnLine System you can be 100% confident in the security of your personal information and privacy of financial transactions.
