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Return Policy

If you are not satisfied with the fit, size, color or style of your purchase, you may exchange it for another item on our site or receive a refund of the purchase price. For up to 365 days from the purchase date, Crazy Sheep will process a refund or exchange your purchase.

To initiate your return/exchange, you must contact our Customer Support department at In your e-mail, please indicate the following:
We will promptly reply to you with the list of additional documentation required (a copy of your ID, completed return/exchange form - found on the reverse side of your packing slip). You must then ship your item to our Customer Support Department at the following address (for residents of Australia, Europe, USA or Canada): 
2 Lachlan St Waterloo Sydney Australia 2017.  
For residents of Russia, Ukraine, Belarus, Kazakhstan, Moldova please direct all your orders to our logistics partner in Russia (Russia, 2 Syromyatnicheskaya street, "Golden Gross", "AF center" Russia Moscow)
Once we receive your item in resalable condition, our Customer Support department will contact you again to complete your return or exchange.

PLEASE NOTE: Crazy Sheep will NOT refund any shipping costs  incurred by the customer if the original purchase total was under 50 AUD. Additionally, the customer is responsible for all return shipping charges.

For all returns: your refund will be credited back via the same payment method used for the original order. For all exchanges: we will recalculate your total to reflect the difference between the original order and the replacement goods.

All returned merchandise must be in the original resalable condition, as noted below:
The Following Merchandise will NOT BE accepted for refund or exchange: